Our typical delivery time is 2-8 days for West Malaysia/ 7-14 days for East Malaysia and it’s our priority to fulfill your order as soon as possible. Due to overwhelming response during the sale seasons - 9.9,10.10, 11.11, Black Friday, Cyber Monday, 12.12, Christmas, and New Year sales, your order might be delayed.
In the event it gets delayed more than 4 business days, please contact us, so that we can follow up with our fulfillment partners.
Orders might be delayed during Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO).
You may contact Ninja Van Customer Service to check the status of your parcel and to reschedule.
Live Chat: https://bit.ly/3jp0DQZ