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Below are the types of voucher error message and its solution:
| Error Message |
Solution |
|
Coupon code has been used |
Your code has been utilized. To check the validity of your code, please go to "My Account > My Coupons" |
| Coupon code is invalid. Please verify the code and omit any spaces | Your code is invalid. To check the validity of your code, please go to "My Account > My Coupons" or from the email notification and copy the given code directly and paste it in the "Apply Code" field. Remove any spaces in the front and back. |
| Coupon code doesn't meet the min requirement. Please refer to the terms and conditions | Your shopping cart does not meet the requirements in the terms and conditions. Example: Welcome Voucher is valid for minimum purchase of $50. For more information on the terms & conditions of your voucher, please click here on the applicable promo/voucher. |
| Coupon code is expired |
Your code has expired. To check the validity of your code, please go to "My Account > My Coupons" |
| Coupon code is for members only. Kindly log on to your account |
You have not logged into your account, please do so before checking out with your promo code. If you are not a member, you can sign-up here. |
Interested to know more about our member benefits? Click here!
